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FEATURED INSIGHT

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How About Employee DISengagement?

A few times every year, a major company is in the crosshairs of a larger work culture and burnout debate. It’s been Goldman Sachs many a time before, and it appears to be them again—13 first-year analysts in Goldman’s investment banking unit surveyed themselves about their work hours, which can reach 110 per week, and then organized those concerns into a detailed PowerPoint presentation that has since spilled onto social media. The report even includes bar charts showing the analysts’ deterioration from job stress.

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Leadership

Our Leadership Moonshot: Key Insights to Embrace and Act Upon Now

People started talking about “moonshots” back in 1949. Back then, the phrase quite literally meant to shoot for the moon—with a spacecraft, that is (eg. the Apollo missions). Since then, the term has become shorthand for an audacious vision paired with an ambitious goal. This type of thinking in the organizational context, popularized by pioneering organizations like Microsoft, Apple, Google and SpaceX, has driven innovation for decades and been the source of countless technological breakthroughs. So it has us thinking: What’s the moonshot for leadership? What do the effective leaders of the future look like? And how do we help today’s leaders get there? In his latest article on Forbes, Dr. David Rock, Co-founder and CEO of the NeuroLeadership Institute, reflects on those questions. David explores the key insights that leaders should embrace and act upon right now to set themselves up for success in the future. Throughout, he explains how science should inform and transform how we think about leadership. Some of the insights David unpacks include: How to leverage the moment to do big things Why leaders should care about humans at levels you never imagined How to embrace hybrid work and autonomy And why leaders should follow the science, experiment, and follow the data To read the full article click here, or to learn more about NLI’s approach to leadership click here.

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What Leadership Needs To Look Like In 2035

Leadership needs a grand commitment. General Motors (GM), a Fast Company Most Innovative Company, recently announced it will sell only zero-emission vehicles by 2035. The move sparked lots of discussion, largely positive, and other industries—i.e. healthcare—declared they “need their own Mary Barra,” a reference to the GM CEO and her leadership.

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Are You Being Fair to Your Team?

As we move into the second calendar year of the pandemic, organizations are still trying to combat the unparalleled feelings of uncertainty and anxiety among their employees. The high levels of stress employees are experiencing can lead to reduced cognitive capacity, resulting in diminished productivity. Our research shows that organizations have tried all sorts of strategies to address the problem, but they may be missing a more obvious strategy—fairness. In the early stages of the pandemic, the NeuroLeadership Institute polled 688 US employees from various roles and industries. Through our research, we aimed to understand the psychological impact the pandemic had on workers, and what their leaders can do about it. Our findings suggested that employees felt a pronounced need for decisions to be made fairly. We explored this finding, and others, in our recent Idea Report. We also provide steps organizations can take to increase feelings of fairness and mitigate the stress caused by the pandemic. Here’s how. The science behind fairness At NLI, we use the SCARF® model to define the five domains of social threat and reward (Status, Certainty, Autonomy, Relatedness, and Fairness). Based on this model, we studied the elements of SCARF that helped employees feel confident in their organization’s ability to survive the pandemic. We found that one of the core psychological needs that led to confidence in employees was fairness. People prefer fairness as opposed to having situations tilted in one party’s favor—that’s no surprise. But, did you know that the perception of being treated unfairly actually causes feelings of disgust? We can all recall a time when we’ve felt we were treated unfairly at work. We feel slighted because we don’t understand how performance objectives were assessed or know the thought process behind a promotion we didn’t receive. Yet, only 52% of employees find that in their workplace, explanations regarding decisions were sufficient during the pandemic, and only 37% of that group found their workplace transparent about it in the first place. Interestingly, top leaders are significantly more likely to agree that their organization is transparent – compared to all other employees. This is probably due to the goal-oriented—rather than people-oriented—perspective that leaders often have. Leaders discount the value of communicating how and why decisions are made to achieve specific goals. These mismatches in perspective, and in turn communication, can create tension between employees and leadership. Creating fairness through transparency The good news is that leaders can take the extra step to be as transparent as possible about the decision making process to minimize the distress. One way to do so would be to schedule a town hall meeting between leadership and all employees. Allow room for questions ranging from the playful to serious inquiries about the business, policy, and key decisions. This combination of certainty and fairness is deeply rewarding for the brain, and it will motivate employees to achieve the productivity leaders want. Organizations should create their goals with a prosocial bent; that means making decisions with employees’ and their well-being in mind. Instead of assuming how your employees feel about a particular decision, simply ask. It’s as simple as pulling them aside for a one-on-one conversation, explaining your perspective on the matter, and asking for their input. Doing so helps leaders become more accountable to their teams, seek others’ perspectives, and heighten their attention to detail. Being fair and transparent can go a long way to mitigate anxiety at work during turbulent times, but you can do much more than that. You can actually use this opportunity to make changes that will serve you long after the pandemic is over. This is just one area where your team needs support for their psychological needs. You can gain further insight by reading our full idea report at the link below. [action hash= “638a5f77-c66e-49e6-b610-592c6dc17ae6”]

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