Chris Boruff, Director of Operations at the financial services firm Morningstar, sits down with NLI Co-Founder and CEO Dr. David Rock and NLI’s Director of Industry Research, Andrea Derler, to discuss growth mindset—what it is, how it works, and and how Morningstar has made the most of the COVID-19 crisis to transform the entire organization’s approach to learning, feedback, and growth.
EPISODE 9: How to Use Data to Drive Diversity, Equity, and Inclusion, with Splunk Chief Diversity Officer, Suzanne McGovern
Suzanne, together with NLI’s Khali Smith and Dr. David Rock, explore the many ways Splunk has designed and deployed a diversity, equity, and inclusion strategy. The conversation also delves into Splunk’s thoughtful response to the ongoing human rights movement and calls for racial justice.
At a time when the noise of the world seems to drown out any sense of clarity, Lynne Oldham, Chief People Officer at Zoom, and Tracey Grabowski, CHRO at Procter & Gamble remind us how to follow what’s essential—not just in the services they offer, but in how they’ve cultivated a calming, yet innovative, spirit through intense disruption, and in so doing, set an example for other leaders to follow.
A panel of NLI experts, including CEO and Co-Founder Dr. David Rock, VP of Consulting and Research Khalil Smith, and Head of D&I Ester Neznanova, walk us through the science and importance of listening deeply, uniting widely, and acting boldly. Along the way they address challenges leaders have been facing and offer science-based solutions to keep teams feeling heard, included, and empowered to effect change.
Shawna Erdmann, SVP of Learning at Comcast, and Melanie Davis, CLO at Ford, work for companies that have embraced growth mindset over the past few months, shifting from one set of expectations and roles, into brand-new operations. Their stories show how keeping an open mind benefits not just individuals as they work to adapt, but entire organizations looking to transform.
Jyoti Mehra, CHRO of Gilead Sciences, and Doug Shupinski, Head of Leadership Development at Merck are today’s guests. The discussion focuses on how Gilead is creating a culture of empathy, through leadership forums and developing a common language, and how Merck is meeting people where they are to keep learning and development going strong.
Bob Johansen, distinguished fellow at the Institute for the Future, and Amy Edmondson, Harvard professor and expert on psychological safety discuss what we can do today—for ourselves and for others—so that tomorrow, and the days after that, we’ll all be in the best position to stay healthy and successful.
Brian Kropp, Group Vice President at Gartner, and Deb Bubb, Head of Leadership, Learning, and Inclusion at IBM, discuss the growing importance of inclusive habits at work: respecting people’s capacity to get things done, the challenges of playing multiple roles, and helping teams see that they really are in this together.
Amy Schultz, Director of Organizational Effectiveness & Learning at DTE Energy, and Rebecca Port, VP of Talent at Netflix, represent two essential services during a crisis—perhaps in their own way. In this episode, Amy and Rebecca touch on their approach to giving employees a sense of certainty, autonomy, and relatedness in the way leaders focus their teams.
Tracy Keogh, CHRO at HP, and Dean Carter, Head of Finance, Legal, and HR at Patagonia, are dealing with different challenges at their organizations these days. But what you’ll hear from each leader echoes the same point: During a crisis, it’s people—not business goals or numbers—that need to come first.