Jamil Zaki, Stanford Professor of Psychology and the author of “The War for Kindness: Building Empathy in a Fractured World” joins NLI’s Head of Consulting and Practices, Khalil Smith. Jamil shares some of his biggest findings from studying empathy, and offers fascinating insights that anybody can use to build the muscle of empathy in their personal and professional relationships and create a better, kinder world.

Leadership
How Public Sector Leaders (and Every Other Leader) Can Reduce the Threat of Uncertainty
Providing clarity and offsetting negative feelings are essential for helping frazzled employees regain composure.