Major American Telecom Company

In the age of digital transformation, learning new skills isn’t a luxury — it’s a business imperative. The White House estimates that 62% of American jobs, from those in customer service to finance to medicine, are at risk due to automation. Organizations still have time to adapt to this rapidly-changing environment, but first they need to have the right mindset: the kind that views change as an opportunity, not a threat. Facing this disruption, a major American telecommunications company came to the NeuroLeadership Institute looking to evolve into a tech-driven organization. They were transitioning job-site workers into data-analysis and software-driven roles, a task that required not only technical training, but a new orientation toward growth.