The Surprising Role of Shared Language in Inclusion
If everyone’s saying something different, no one is getting heard.
July 19th, 2018What Science Says About Effective Racial Bias Training
This week, Starbucks responded to public outrage following the arrests of two black men who were simply waiting to meet a friend at one of its Philadelphia locations. As a part of a larger response, it announced it would shut down 8,000 stores for one day to give racial bias training to 175,000 workers. That’s $12 million in lost revenue, according to some estimates.
April 21st, 2018Three Types of Work Culture and How to Hire for Each of Them
One of the hardest parts of hiring new employees is figuring out how well they’ll fit into your work culture. Unlike education and job experience, where there may be specific credentials you’re looking for, “culture fit” can be dangerously vague–and uniquely vulnerable to unconscious bias.
March 15th, 2018Why the Typical Performance Review Is Overwhelmingly Biased
The traditional performance review is a confidential, closed-door meeting between no more than two people. Research suggests it is also totally misguided.
March 14th, 2018
