Coworkers you can count on share three key behaviors, which can be learned by anyone.
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Coworkers you can count on share three key behaviors, which can be learned by anyone.
Read More →Just because leaders have made growth a near universal priority, doesn’t mean that they necessarily know how to implement growth mindset. New data from the NeuroLeadership Institute makes that gap clearer than ever. Results from a recent survey* showed a whopping 48% of people, when asked about the top obstacle for kickstarting growth mindset in their organizations, said it was the uncertainty of how to put growth mindset into action. Interpreting the data To us, this result indicates that leaders still feel they lack the tools to build a “growth mindset culture,” or one in which employees embrace failure and see challenges as opportunities, not threats. It also suggests that people feel uncertain about the business case for growth mindset in organizations. Alternatively, they may feel unsure how to get others to care about its potential relevance to performance. All these doubts may accompany the ever-present misunderstandings and old myths around what growth mindset is and is not. Equally telling, our survey showed that 25% of respondents felt existing systems discourage growth mindset from taking shape. This highlighted for us the importance of creating work and talent processes in a way that support, not oppose, a growth-mindset approach. For example, if your talent management approach worships innate talent and drives a highly competitive environment, employees may try to nip growth mindset initiatives in the bud fairly quickly. Where to look for growth mindset The good news is that just 16% of respondents said their senior leaders simply didn’t see the value in growth mindset. Any talent practitioner who ever had to convince top leaders of the need for talent development initiatives know that this is rare. Getting full executive buy in can difficult, and maintaining it even more so. We assume that high-profile leaders such as Satya Nadella, Microsoft’s CEO and avid growth mindset supporter, lead the way by valuing the science behind growth mindset as a performance and engagement driver. To help leaders grasp the science and current application of growth mindset and equip them to make shifts in their own organizations, we captured more such findings from our industry research in our recent Idea Report, “Growth Mindset Culture,” as well as in NLI’s 12-week blog series “Growth Mindset: The Master Class.” Check out either to better understand how growth mindset advocates are make it work in their organizations.
One of the key findings from NLI’s research into growth mindset — the belief that skills can be improved, and aren’t set in stone — is that organizations adopt certain principles to match their existing culture and suit their future needs. Still, even when leaders “make their own meanings,” as we say, they may face difficulty in accepting failures as learning opportunities and seeing challenges as chances for growth. Since no one tells you that building a growth mindset can be so uncomfortable, here are four steps to help you stay on course. 1. Get familiar with the feeling of fear Growth mindset is riddled with uncertainty, one of the key social threats found in the SCARF® Model, a way of organizing unique domains of threat and reward. When we feel highly uncertain, our attention narrows and our cognitive function suffers. When developing a growth mindset in a particular area, it’s important to identify moments of fearfulness to recognize which thoughts may be holding us back. Creating this self-awareness lets people determine whether they really are in tough situation or just new to something. 2. Know you will get frustrated, and that’s okay Developing a growth mindset doesn’t mean that all learning will come easy, and that you will feel great all the time. The key to building growth mindset is to recognize that setbacks are inevitable, and also temporary. Learning requires a willingness to figure out how to make progress and move forward despite initial frustrations. Sometimes the best remedy to a challenge is rethinking your approach. Taking a break to let past insights marinate can help re-energize you to tackle the problem again. 3. Monitor your progress in order to make adjustments Embracing your ability to grow, develop, and stretch will take practice, and a focus on measuring progress over time. It helps to look at what you’ve learned and where you have room to get even better. As we’ve written before, getting to a state of regular, specific feedback one of the best ways to develop a growth mindset. That means being willing to confront weak spots, concocting ways to adjust, and testing those solutions as soon as possible. 4. Share what you’ve learned and what it took to get there One of the most powerful ways to embrace the discomfort of developing a growth mindset is to share your journey and learning with others. As the G and E in the AGES model for learning suggest, generation and emotion are key to learning. We learn best when we can turn ideas into concrete writing or discussion, and create new energy around it. Sharing your wins and failures may create greater intrinsic reward, which research has shown is extremely motivating. And who knows, you may gain a Growth Mindset Partner as you share your story. This article is the eighth installment in NLI’s series, Growth Mindset: The Master Class, a 12-week campaign to help leaders see how the world’s largest organizations are putting growth mindset to use. [action hash=”cd97f93c-1daf-4547-8f7c-44b6f2a77b77″]
As Microsoft CEO Satya Nadella has put it, leaders should be striving for an organization full of “learn-it-alls,” not “know-it-alls.”
The NeuroLeadership Institute is set to launch a new journal article, “Debunking Gender Myths: The Science of Gender & Performance.” It’s our deep dive into what the research says about how being a woman or a man shapes the way you lead and succeed. In order to broaden the conversation around this incredibly important issue, we are holding a short discussion on Facebook Live on December 4 at 12pm ET with NLI Chief Science Officer, Dr. Heidi Grant. It’ll be an opportunity to ask questions about men and women at work and discover the latest insights emerging from the research literature. To get the conversation going, please submit a question below and we’ll consider it for our on-air discussion. Create your own user feedback survey
Growth mindset means people believe they can get better through practice, not that anyone can become an expert at anything.
Growth mindset, the research indicates, can help leaders adapt to the automation of labor and other forms of the AI revolution.
If you feel stuck, you may have a fixed mindset about growth mindset itself. Here’s how to shift your thinking if you catch yourself using a fixed mindset.
Jam-packed meetings and overflowing project teams don’t do anyone any favors. They cause delays, create confusion, and generally make organizations less effective. At the NeuroLeadership Institute, we view this as a product of over-inclusion — not in the strategic sense, like for hiring, but for more tactical matters. It’s what happens when well-meaning leaders involve more people than necessary to avoid certain people feeling left out. But what leaders really need, according to the brain science, is to learn the tactical habit of “thoughtful exclusion.” We recently explored the concept of thoughtful exclusion for HBR, in a piece titled “How to Gracefully Exclude Coworkers from Meetings, Emails, and Projects.” It makes three basic prescriptions, which we’ve summarized below. Manage cognitive overload Research has found that 3% to 5% of employees at a given organization drive the bulk of collaboration. In turn, they also tend to be the most prone to burnout. Leaders can begin practicing thoughtful exclusion by identifying these employees, and then strategically limiting their involvement in projects and meetings. The technique affirms to people that their input is valued, but also makes clear that not every project deserves the same level of attention. Consider the social brain Humans seek out potential threats and rewards at nearly all times, even in social situations. This means the act of excluding others is intensely emotional (as those who have been left out know firsthand). Specifically, people may feel a threat to their relatedness, or the sense that they belong in a certain group. With the right language, leaders can actively minimize employees’ threat response. For instance, instead of casually mentioning to someone that they are no longer needed on a project, leaders can provide the surrounding context and reasoning for the decision. They can say things like, “I know you’ve already got a lot on your plate, and I’d like to keep you off this meeting so you can stay focused. What do you think?” This is the “thoughtful” component of thoughtful exclusion. It communicates a leader has an awareness of others, and when employees sense that awareness, they don’t feel as threatened. Set the right expectations Addressing people’s social needs is partly a matter of addressing their cognitive needs. The science has made it clear that there’s a great cost to defying a person’s expectations. When our brains think one thing will happen, but then something else happens, the brain uses much more energy to process that new information. Leaders can use this insight to better communicate about particular projects. They can give people strong rewards of certainty and fairness — two other domains of social reward or threat — by being transparent about their decision-making. Each person who enters the meeting will know why they, and everyone else, is there. And everyone who doesn’t get invited will know why, too. When leaders harness the science to get their teams on the same page, they can avoid the pains of politeness and assemble the right talent for each project. As a result, organizations as a whole can start doing more with less.
It’s easy to get overly conclusive when talking about growth mindset, or the belief that abilities can be improved over time. We may say, “Oh, I totally have a fixed mindset,” or “After all these years, I finally have a growth mindset.” But the truth is, that’s inherently a fixed-mindset way of viewing the concept, since it presumes that the mindset itself is set in stone. In reality, people don’t have a fixed or growth mindset; rather, they use a combination of the two depending on the situation. The NeuroLeadership Institute has caught this subtle difference many times over during various industry research projects, most recently culminating in our white paper “Impact Report: Growth Mindset Supports Organizations Through Disruption.” The paper features five case studies from companies making growth mindset come to life and driving lasting change. This variety made it clear that fixed and growth mindsets weren’t “switches” that people turned on or off. They were more like dimmers, capable of being dialed up or down depending on the context. How to actually think about growth mindset Think about your own life. Let’s say you like to cook and sing; maybe you’re learning a foreign language, too. At work you’ve just been promoted and now you oversee a larger team than you did in your previous role. It’s quite possible —probable, even — that you approach each of these domains with a different mindset about your abilities. Perhaps you relish the chance to try new recipes in the kitchen, and add more French to your vocabulary — classic growth mindset. At the same time, you feel like your singing chops aren’t good enough and leadership skills have hit a ceiling, each possibly indicating a fixed mindset. All those scenarios make it impossible to fairly say you have a fixed or growth mindset, because you’re using both all the time. NLI’s research over the past several months made it clear that leaders should go easy on themselves when developing a growth mindset, since the skill itself is something new to nurture. The key is to recognize when thoughts become self-limiting, and then actively work to move toward growth. If leaders can make this mental shift, past research suggests, they’ll be better at instilling growth mindset in their direct reports. In time, they can even create what NLI calls a Growth Mindset Culture — a confluence of growth mindset across an organization, each employee finding more value in getting better as opposed to being the best. This article is the fourth installment in NLI’s series, Growth Mindset: The Master Class, a 12-week campaign to help leaders see how the world’s largest organizations are putting growth mindset to use. [action hash=”cd97f93c-1daf-4547-8f7c-44b6f2a77b77″]
Author and professional poker player Maria Konnikova explained at this year’s NeuroLeadership Summit how leaders can make smarter decisions.
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It’s hard to be cognitively effective during a crisis. Research shows that a few key shifts in mindset can help us stay focused and productive.
Celebrating differences in teams may sound well-intentioned, but research shows it pays to build inclusion through celebrating similarities.
Performance reviews are loaded with cognitive biases that cloud the reviewer’s judgment and possibly put employees on the wrong career path.
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Join millions of employees in creating culture change at scale by reaching out today.
In 2007, David and Lisa Rock and their team had been working in leadership development and executive coaching for ten years, when David coined the term “NeuroLeadership.”ef
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