Tracy Keogh, CHRO at HP, and Dean Carter, Head of Finance, Legal, and HR at Patagonia, are dealing with different challenges at their organizations these days. But what you’ll hear from each leader echoes the same point: During a crisis, it’s people—not business goals or numbers—that need to come first.

Behavior Change
Breaking the Cycle of Workplace Incivility
Neuroscience suggests three habits that can help stop the incivility spiral.