As artificial intelligence becomes embedded in our daily workflows, a critical question emerges: Are we just teaching people to use AI, or are we empowering them to think with AI? In a recent article, published in HRD Connect, NLI’s Rachel Cardero, Vice President of Consulting and Product, and Emma Sarro, Senior Director of Research, emphasize the importance of building an AI fluent workforce, and the cognitive foundation needed to get there.
AI fluency isn’t a technical skill but a cognitive partnership— the ability to effectively partner with AI. However, creating fluency isn’t as easy as turning on a light switch. Cardero and Sarro emphasize that employees will be at different stages of a fluency continuum: from AI abstainers who avoid it and the AI-ambivalent who feel uncertain, to the AI-engaged who use it for basic tasks. The goal for organizations is an AI-fluent user, who does more than use AI – they partner with AI.
The first step towards AI-fluency is building the right cognitive foundation – fostering a set of core skills that will enable a workforce to embrace their future partnership with AI. This means creating a culture that embraces learning, practices adaptability, and understands the brain’s limitations by mitigating bias. By using these neuroscience-backed principles, leaders can move their teams beyond simple instruction and toward an intuitive, effective, and truly fluent partnership with AI.
Read the full article in HRD Connect.
