How do organizational leaders best navigate an emotionally-charged atmosphere and keep their employees productive?
By developing practical emotional composure skills to reduce workplace conflict.
Recognize Escalation Before it Starts
Understand the cognitive conditions that can cause escalated situations, and how to mitigate them.
Understand and Interpret Conflict Triggers
Recognize the factors of likely escalations faster and more accurately in any context.
Keep Teams Connected and Aligned
Create a common language that encourages psychological safety and promotes productive conversations.
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In 2007, David and Lisa Rock and their team had been working in leadership development and executive coaching for ten years, when David coined the term “NeuroLeadership.”ef
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