No one wants to be told they need fixing, and yet this is the impression so many diversity and inclusion programs leave on employees. According to Randall Tucker, Chief Inclusion Officer at Mastercard, the smarter way to gain people’s buy-in is to frame D&I as an extension of an organization’s business goals. That way, Randall says, leaders can help people see D&I as a tool for building their skills, not correcting their flaws.

AI
Is AI Costing Us the “Stuff of Thought”?
The rise of AI agents found in all corners of the workplace, including high-stakes conversations – where bots can sometimes represent as many as half the expected group – is
