“Hybrid might be the word du jour among employers touting themselves as fostering flexible workplaces, but it’s being widely misunderstood — potentially with damaging consequences.
Granted, it’s a pithier buzzword than flexibility, but using it as a broad, catch-all to plan and execute post-pandemic workforce strategies is missing the point, workplace experts say.
The snag is that when hybrid-working is implemented poorly (as it currently is in many cases across industries) — flexibility as a whole gets a bad rap. We spoke to a range of consultants to gauge more insight into why there’s a need for more clarity.”
In this infographic, we dive into how the brain reacts to unfairness and why systems must be overhauled to truly achieve equity.
The Essentials: How Diversity Fuels Innovation
Diversity isn’t just a “nice to have.” It’s a key element of an innovative business culture.
3 Ways Diversity Improves the Customer Experience
In this CMSWire article, Global Head of DEI at the NeuroLeadership Institute, Janet M. Stovall, shares three touchpoints in the customer experience where diversity and inclusion impact the customer experience.