“Along with customer experience, employee experience has risen to the top of business minds — and such concern is more than justified. Keep in mind this formula:

  • Happy employees = Happy customers
  • Unhappy employees = Happy competitors

In light of the push toward better employee experience, the emphasis has shifted to digital employee experience — providing employees with the tools and support needed to do their jobs better. Thus far, companies are not delivering.”

  • A man lays on the floor shielding his eyes with his cell phone beside him

Are Our Brains Wired to Quiet Quit?

January 3rd, 2023|

In this article written for the Harvard Business Review, Dr. David Rock and Jay Dixit provide neuro-science based knowledge around the trending term, 'quiet quitting.'