Before the pandemic, effective leaders benefited from a deep understanding of human psychology, including what motivates people and makes them feel fulfilled. Today, they require it.
Abstract psychological concepts like intrinsic motivation and a sense of belonging are the main indicators of strong work performance and company loyalty, David Rock, cofounder and CEO of the NeuroLeadership Institute, tells Fortune. “This was true in normal times, when the outside world wasn’t really stressful.”
But over the past year and a half, employees’ need to feel motivated at work and to find meaning in the work they are doing has become critical for managers to understand, Rock, a neuroscientist, says. “When the outside world is really uncertain, you need more purpose in your day-to-day.”
Read more in Fortune.