Day: October 4, 2021

As work – and our connection to work – keeps shifting, many popular thought pieces and research are rooted in the same foundational question: What does a manager need to do now? How have managerial roles evolved as a result of the pandemic and remote/hybrid models? One of the major ways is a shift from “surveillance” focus – i.e. “I value having strong oversight of my teams and what they’re working on,” to prioritizing focus on “outcomes”, which is aligned to achieving key goals. This is a massive adjustment for some managers and organizations- and adaptation can prove even more challenging.