What’s the best way to make new habits stick? To shed light on this complex question, we turned to Elliot Berkman, a psychologist at the University of Oregon and the associate managing director of the Center for Translational Neuroscience.

Here are some of our greatest hits – no pun intended – on threat, de-escalation, and the skills we need to get along.

While the idea of what empathy looks like at work keeps evolving, here's some of what we learned this year.