By PHIL DIXON & DR. DAVID ROCK
These are real examples of feedback recently given to managers. Performance reviews, and 360-degree feedback processes, jointly referred to as feedback interventions (Kluger & Denisi, 1996), are widespread in Western corporations. Research data varies, but perhaps as many as 95 percent of Fortune 2000 companies use feedback interventions (Edwards & Ewen, 1998).
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