Case Study

Major Telecommunications Company

Driving performance through quality conversations

Impact 86% of participants feel better prepared to have conversations with direct reports

Scale 1400 managers

Speed 4 weeks

Amid organizational shakeups, a major telecommunications company sought to maximize employee engagement and performance by transforming how managers had conversations with their direct reports. The company wanted to help people increase their focus and satisfaction, while bolstering overall retention.The company knew it wanted a science-based approach that could offer proven, defensible strategies. Outcomes had to be not just observable but quantifiable, through the collection of large-scale data.

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